Your Privacy Choices
Ivontra · Garden with intention
Choose how to contact us about your information
You can contact Ivontra at service@ivontra.com to ask about personal information associated with an order, support conversation, or account where available. Explain whether you want access, correction, deletion, or help understanding a particular choice. Include enough information to locate the relevant record, such as the email address used for an order and its reference number. Do not include a password, full payment card details, or an identity document in an initial message. We may ask for proportionate verification before acting so that another person cannot obtain or change your information.
Cookies and browser controls
Your browser can provide controls for cookies and similar stored data. Removing cookies can clear a cart, sign-in state, or saved preference. Restricting them may affect a shopping function. Where a native cookie consent control is available for your visit, use the choices presented there. Availability depends on region and configuration; the existence of this information page does not mean that a cookie banner appears for every visitor. Consult your browser’s own instructions for its settings and revisit a store control when your preferences change.
Marketing preferences
If you receive optional marketing from Ivontra, use the unsubscribe option in the message or email support about your preference. Give us the address receiving the messages so that we can identify the subscription. Necessary communications about an existing order, a return, a refund, security, or a privacy request can continue after marketing is declined. You do not need to agree to optional marketing to ask for customer service or exercise an available privacy right. Do not forward another person’s private order details merely to explain a subscription issue.
Native advertising and data sharing choices
Where Shopify’s native data sharing opt-out page or another privacy control is available for your region and visit, follow that control’s instructions. Its availability and effect depend on the actual configuration and services used. We do not claim that every advertising feature is active, that an opt-out page appears globally, or that a regional setting itself turns data sharing on or off. You can ask us about a choice that is unavailable or unclear. Read Shopify’s own information at the Shopify Privacy Portal for requests involving Shopify’s independent processing.
Requests, verification, and further information
Rights vary by location and circumstances and can include access, correction, deletion, portability, objection, or restrictions under applicable law. Some records may need to be retained for legal obligations, an unresolved transaction, or another permitted purpose. We explain applicable limits rather than promising that every record can be deleted immediately. If an authorized agent submits a request, we may need evidence of authority and verification of the person concerned. Read our Privacy Policy for categories, purposes, providers, retention, international processing, and complaints. Contact support if you disagree with a response or want to understand the further review available to you.